[Support Center] Most Popular Articles

Problem with videos downloading or playing

Tue, 13 Oct 2009 12:35:36 GMT

If you are having problems downloading and viewing the videos on the website please follow these directions.

In your browser -

Go to Tools.
Then Internet Options.
Then click the Privacy Tab.
Then click the Sites Button.
Copy and paste this address into the box.

- https://www.tradingtrainervideo.com

- https://www.tradingtrainer2.com

Click Allow and then OK.

To update your cookies please follow these instructions.

Go to Tools=> Internet Options=>Privacy Tab=>Advanced Button.
Check Override Automatic Cookie Handling and Allow first and third party cookies.

You may need to reboot your computer for the change to take effect.

What is the Accelerated Learning Program?

Tue, 15 Sep 2009 08:29:54 GMT

The Accelerated Learning Program is a program designed to teach you about options trading at an accelerated rate. As part of the free offer (all you have to do is pay a $7.95 shipping and handling fee), you will receive

(1) studio quality DVD about trading options along with an electronic .pdf transcript of that material.

(2) A strategy session to design your own option trading action plan with one of our strategists.

(3) a 1+ hour DVD of A.J. teaching the fundamentals of options from one of our 3-4 day Intensives Seminars.

You will also received your first month free into our Accelerated Learning Program where every month you will receive a new audio CD and transcript of that CD where A.J. talks about ongoing insights, training and education on what's working in options trading today, tomorrow and beyond.

After receiving your first month free, you will be charged $29 per month for each subsequent month.

You may cancel at anytime prior to the next month's billing and shipment. There is no username or password necessary for this program.

How Much Money Do I Need To Get Started?

Tue, 15 Sep 2009 08:29:54 GMT

A very large component of the Trading Trainer system or plan, if you will, is 'Money Management'. Money management, at a high level, is maximizing your gains, minimizing your losses and make sure you stay an investor for the long haul (don't blow your whole initial investment on one trade that loses.) Our money management rules limit how much of our portfolio we can invest in any one trade.

Options are sold in lots of 100 called a contract. These two boundary conditions combined, will price us out of the range most options cost, if our portfolio isn't big enough.

What is big enough? Some people start with 2,000 USD. But, the choices really don't open up to you until you are in the 5,000 - 20,000 USD range.

Getting Started with Trading Trainer

Wed, 28 Jul 2010 17:39:56 GMT

Getting Started With Trading Trainer

New members often ask what is the best and fastest way to get up to speed quickly with the Trading Trainer System.

As a new member to the Trading Trainer Community the first thing you'll want to do is bookmark this web address for our login page.

==> login.tradingtrainer.com

Here are a few areas that you may want to study .

Log into the web portal at login.tradingtrainer.com and click on the
Learning Center Tab.

Underneath the Learning Center Tab you will see a link to "Workshop Replays".

This is a great place to start. There are 12 "Workshop Replays", each of them
run about 1 1/2 hours. They are replays of webinars AJ did in research
for his book and take you through the Trading Trainer process from A
to Z. This will take you some time but we believe well worth it.

Next, go through the Quick Start Teleclass. Be sure to download the
workbook from the link towards the middle of the page. These are all
audio links and you must follow in the workbook. There may be some
overlap in the material as that also starts you at the beginning with
options. The class is from a few years ago but still contains plenty
of pertinent information regarding the system and the templates that
AJ uses.

You should then go through the "Site Tutorial" which will show you how
to navigate the website and read the reports.

Be sure to listen to the Daily Recommendations and watch the Charts of Interest
videos you receive notifications via e-mail each day. You will pick up something new each time.

If you have questions that you don't feel have been answered in this
material, then please go to the Community Forum (also located under the Learning Center Tab) and first search for the answer by entering key words in the search area. You will probably find many articles that answer your question.

If for some reason you still do not get the answer, then post your question in the Community Forum. You will be sure to get a response there.

Getting up to speed will depend on how much time you have to study
the material and how dedicated you are. It may seem overwhelming at first, but once you understand it it will become second nature.

What is the Trading Trainer Apprentice Program?

Fri, 02 Jul 2010 14:55:56 GMT

The Trading Trainer Apprentice Program is a 9-month immersion program where not only does AJ tell you and show you how to trade options, but he makes you trade options while he looks over your shoulder. The intention of the Apprentice Program is to not only to solidify your skills as an options trader and to make trading options an integral part of your life (versus being a daily chore) but also to help you in putting together an automated trading system that fits you and your situation / style best.

Apprentices look at trading, not as the end all to be all, but rather as a means to having your dream lifestyle, which is a better end all to be all.

Where do I start with Trading Trainer

Tue, 15 Sep 2009 08:29:54 GMT

Welcome to the Trading Trainer Community.

The first thing you'll want to do is bookmark this web address for our log in page.

==> login.tradingtrainer.com

The Quick Start Teleclass is a good place to start. Log into the member site, click on the Learning Center Tab and then click on the Quick Start Teleclass link. Download the workbook and listen to the audios.

Second, along with your membership, you can now download the ebook...

Log into the member site, click on the bonuses tab, and then click on the ebook download tab.

Then go through the Workshop Replays and the New Site Tutorials located under the Learning Center Tab.

There is much more information on the website but this is a good place for you to start learning the Trading Trainer System.

Problems with Charting Software:

Tue, 15 Sep 2009 08:29:54 GMT

If you are experiencing problems opening the Charting Software please follow the instructions below.

There may be a problem with your Java installation. You can try the following steps to fix this:

1. Make sure that the browser is closed and no Java applications are running.

2. Uninstall all of your previous Java versions using the Control Panel and the Add/Remove Program area of your computer.

3. Install the latest version of Java by going to the company website at Java.com. Search for the correct version for your operating system.

How To Get Your Specific Trading Questions Answered

Wed, 28 Jul 2010 17:41:28 GMT

What is the best way to get your trading specific question answered?

First, as a member of the online Trading Trainer Community you have access to the Community Forum. You can find this on the Trading Trainer Web Portal under the Learning Center Tab. Here you will find posts from other members of the community. If you have a trading question, you may post it here and either AJ or other experienced members of the community will answer them. Often times you can find the answer to your question by doing a search on key terms.

Another way to get answers to your questions is by sending a private message to AJ. All you need to do is log into the website. click on the Learning Center Tab and then click "Community Forum". Once the page loads you will see

Board index
User Control Panel (xx new messages) View your posts

Click the link (xx new messages). This will bring you to the private messaging area. Click "New PM" then fill out the form as indicated.

This system is very similar to e-mail. Enter aj in the username field then fill in the subject and body of your message and click submit at the bottom of the page.

The support desk is generally limited to technical and membership questions.

Mentor Series on MP3 files

Thu, 17 Sep 2009 21:19:11 GMT

At this time the "Following in their Footsteps" Mentor Series is only available to play online.

What are the benefits of my Trading Trainer membership

Tue, 15 Sep 2009 08:29:54 GMT

What are some of the benefits of my Trading Trainer Membership?

Here are some of the advantages of becoming a member of Trading Trainer.

Total Website Access - The monthly memberhsip to Trading Trainer gives you total access to our website where you will find all the self study material you will need to be a successful options trader.

Daily Newsletter - You will receive a daily audio/visual newsletter from A.J. in which he discusses the actions of the market for that day and makes recommendations as to how he believes you should trade for the following day. Note: He does not make any specific stock option recommendations.

Money Link Webinar - Every Monday night you will be invited to join the live Money Link Webinar where you will be given the opportunity to interact "live" with A.J.

Community Forum - You will have access to the Community Forum where you may post questions and search the forum for answers. Most questions that people have have already been answered at some point and may be found in this forum.

Group Forum - We also offer an area where members may post their information to let others know that they are looking to form a trading group. The nightly option picks from these groups are commented on daily. So you get real time feedback.

Archives - The Archive Tab of the website contains years of Money Link Webinar and Newsletter replays. So you may go back to the one's you may have missed to review.

And much, much more...

Priority Indicators For Support Tickets

Wed, 28 Jul 2010 17:36:26 GMT

The Priority Indicators have a range of 1 – 5.

A support ticket given a priority #1 means that the issue is Urgent and you would like an answer as soon as possible.

A support ticket given a priority #5 means that your issue is not critical and you can wait a short time for an answer.

Any number between 1 and 5 may be chosen to let us know how significant your question is.

Charts of Interest Functions

Fri, 03 Sep 2010 16:14:02 GMT

There are a few functions of the Charts of Interest Videos that you may want to be aware of. When you pull up the Charts of Interest and press the play button you will notice three (3) icons located in the bottom right hand corner of the screen. If you hover your mouse over these icons you will see pop ups that describe each icon. -Volume icon -Table of Contents icon -Fullscreen Mode icon The 3rd icon from the right shows a speaker symbol and if you hover your mouse over it you will see the volume control pop up. If you hover over the next icon you will see "Table of Contents" pop up. If you click "Table of Contents" you will see the different segments of the video and can click on the segment that you wish to view. The last icon to the right will allow you to view the video in fullscreen mode.

Affiliate Link for Intensive Training Seminar

Tue, 15 Sep 2009 08:29:54 GMT

Here's the best way to make sure you get a commission for your peeps going to the Intensive Training...

1. Log into the member site

2. Click on the Affiliate tab.

(Or log directly into the affiliate system by visiting http://tradingtrainer.com/affiliate )

3. Click on 'Email Links' in the left navigation menu under Marketing Materials.

In the main window you will see a pull down menu with all the different promotional links you can use to promote Trading Trainer.

4. Select the one labeled 'Intensive Sales'.

5. Click on the button labeled 'Display Email Links'.

6. Copy and paste the link that appears in the box labeled 'ASCII/Text Version' into an email, send it to your peeps, tell them to click on it and then go register right then and there for the Training. You will then be assured to get your commission.

At the bottom of the window you will see, 'Test Link'. Go ahead, click on the link to see where it will send your peeps. This particular one will send your peeps to the count down page for the Trading Trainer intensive in Orlando.

When someone follows your link to a page, a tracking cookie is put on their computer, and then they are redirected to whatever page the Marketing Group has setup. So long as your peep, has your tracking cookie on their computer, when they make a purchase from Trading Trainer, you will get a commission.

How to view the DVD

Tue, 05 Jan 2010 18:33:31 GMT

How to view the DVD

The video portion of the DVD is best viewed by inserting the DVD, not into your computer, but rather into a standard DVD player attached to a television set.

The bonus audios and transcripts are best accessed by inserting the DVD into your computer. Immediately close whatever default software attempts to launch, whether it was successful or not. Then, using either "My Computer" or "Windows Explorer" select the DVD-ROM drive, then further select the subdirectory labeled "DVD-ROM". Located within that subdirectory are compressed zip files of the audios and zip files.

Volume Indicator on Charts

Tue, 15 Sep 2009 08:29:54 GMT

We are aware of the problem and have our software team working on it. We will let you know when this problem has been fixed.

Overlaying the index with the underlying stock

Tue, 15 Sep 2009 08:29:54 GMT

When trying to overlaying the corresponding index onto the chart with the underlying stock, you need to be sure that your settings are correct.

At the top of the chart are 4 icons for "scaling"-

Log (for logarithmicscale, correlated and uncorrelated)

Lin (for linear scale, correlatedand uncorrelated).

When you have a "correlated" scale the chart will use ONE scale on both sides of the chart and it will encompass the range of both tickers.

When you use "UN-correlated", the chart will use TWO scales, one for each ticker.

So the answer is to pick one of the UNCORRELATED scaling options (icons).

How do I find the Affiliate Links?

Tue, 15 Sep 2009 08:29:54 GMT

1. Log into the member site.

2. Click on the Affiliate tab. (Or log directly into the affiliate system by visiting http://tradingtrainer.com/affiliate )

3. Click on 'Email Links' in the left navigation menu under Marketing Materials. In the main window you will see a pull down menu with all the different promotional links you can use to promote Trading Trainer.

4. Select any one of theses links.

5. Click on the button labeled 'Display Email Links'.

6. Copy and paste the link that appears in the box labeled 'ASCII/Text Version' to an email, send it to your peeps, tell them to click on it and you will then be assured to get your commission.

At the bottom of the window you will see, 'Test Link'. Go ahead, click on the link to see where it will send your peeps.

Sometimes people delete their cookies. Or, if one of your peeps, follows someone else's affiliate link, that cookie takes precedent over yours. So, to make sure you get credit for your peeps, it's good to make sure you have them follow your link right before they make their purchase.

Explanation of Affiliate Commission program

Tue, 15 Sep 2009 08:29:54 GMT

The Trading Trainer Affiliate Program works on a two tier system.

30% for the first tier - anyone you refer through your Affiliate Link.

5% for the second tier - anyone your first tier refers.

You are paid on a monthly basis via a check in the mail.

You will NOT receive a credit to your Trading Trainer Membership account.

You will receive a 1099 at the end of the year for all of your Affiliate Commission payments.

Commissions from Affiliate Referrals

Thu, 17 Sep 2009 21:27:01 GMT

When someone signs up with Trading Trading through one of your Affiliate Links, they should show up in our system right away. If you have any question about someone that you have signed up, please submit a support ticket with the names of the individuals that have signed up through your Affiliate Link.

Priority Indicators For Support Tickets

Thu, 17 Sep 2009 21:14:23 GMT

The Priority Indicators have a range of 1 to 5.

A support ticket given a priority #1 means that the issue is Urgent and you would like an answer as soon as possible.

A support ticket given a priority #5 means that your issue is not critical and you can wait a short time for an answer.

You can choose any number between 1 and 5 to let us know how significant your question is.

Problem accessing the Community Forum and Group Collaboration Area

Tue, 15 Sep 2009 08:29:54 GMT

If you have any difficulty accessing the Community Forum or the Group Collaboration area, you may need to clear you cookies.

These are instructions for using the Firefox browser.
See instructions below for Internet Explorer.

1. At the top of the Firefox window on the menu bar, click on Tools then select Options.

2. Select the Privacy panel.

3. Click Show Cookies to open the Cookies window.

4. In the *Search:* field, type the first few letters of the name of the
site with problems (e.g. *yahoo* in this case tradingtrainer).

5. Select the cookies that come up in the list that match the site and click Remove Cookie.

6. Click Close to close the Cookies window.

7. Select the Advanced panel at the top of the Options Preferences window.

8. Click the Network tab.

9. In the Cache section, click Clear Now.

10. Click OK to close the Options window

11. Click Close to close the Preferences window.

Instructions for Internet Explorer:

Click Tools => Internet Options.

The General Tab should now be open.

1. Click Delete in the Browsing History Section

2. Be sure the box labeled Cookies is checked

3. Click Delete then click OK

4. Log out of the website.

Money Link Webinar Registration

Tue, 15 Sep 2009 08:29:54 GMT

If you do not receive the email notification to sign up for the current Money Link Webinar due to spam blocking, etc., you may always register from the Home Page of the website.

Please click the link on the Home Page below the Announcements which says "View All Announcements" located at the bottom of the Announcement box.

This will take you to another page that has a link that says "Click here to Register for this week's Money Link Webinar".

Can't Log Into Support Desk

Tue, 15 Sep 2009 08:29:54 GMT

Support Desk

To contact support, please click the support link located in the top right corner of the website.

If you receive an error when you try to submit a support ticket please use

support.tradingtrainer.com

This is a Trading Trainer Site that will forward your question or request to the support desk where it will be answered by one of our support staff.

Priority Indicators For Support Tickets

Thu, 17 Sep 2009 21:24:35 GMT

The Priority Indicators have a range of 1 – 5.

A support ticket given a priority #1 means that the issue is Urgent and you would like an answer as soon as possible.

A support ticket given a priority #5 means that your issue is not critical and you can wait a short time for an answer.

Any number between 1 and 5 may be chosen to let us know how significant your question is.

Charts Loading Slowly

Wed, 28 Jul 2010 17:47:09 GMT

If you are experiencing chart loading problems especially with the Trading Trainer pre-existng template setups you may want to downgrade your version of Java.

After extensive testing we have found that Java 6 Update 7 works optimally with the charting tool. Any updates higher than 7 may cause your charts to load slowly. The latest Java updates also seem to work fairly well.

To uninstall a previous version of Java, please follow these instructions.

Click Start
Control Panel
Programs
Uninstall a Program
Scroll down until you find the Java version currently installed on your computer.
Highlight the program and click uninstall.
Follow the instructions to uninstall the program.

To install Java 6 update 7 go to java.com.

Click Downloads in the top tool bar of the page.
Click other Java versions located in box to the left.
Click the Archive Java Technology Products Download link located under older versions.
Next to Java Platform Standard Edition (Java SE) JDK/JRE - 6
Click the drop down box to find 6 Update 7
Click go.
Click Download JRE
Follow installation instructions