[Support Center] Recently Added Articles

Clearing and Removing Cookies using Firefox

Thu, 28 Oct 2010 21:19:53 GMT

At the top of the Firefox window on the menu bar, click on Tools then select Options.
Select the Privacy panel.
Click Show Cookies to open the Cookies window.
In the Search: field, type the first few letters of the name of the

site with problems (e.g. yahoo in this case tradingtrainer).
Select the cookies that come up in the list that match the site and click Remove Cookie.
Click Close to close the Cookies window.
Select the Advanced panel at the top of the Options Preferences window.
Click the Network tab.
In the Cache section, click Clear Now.
Click OK to close the Options window
Click Close to close the Preferences window.

Deleting Your Cookies In Internet Explorer

Thu, 28 Oct 2010 18:12:33 GMT

Deleting cookies using Internet Explorer

Click Tools => Internet Options.

The General Tab should be open.

Click Delete in the Browsing History Section

Be sure the box labeled Cookies is checked

Click Delete then click OK

Log out of the website.

Clearing Your Cookies In Firefox

Thu, 28 Oct 2010 18:11:36 GMT

At the top of the Firefox window on the menu bar, click on Tools then select Options.
Select the Privacy panel.
Click Show Cookies to open the Cookies window.
In the Search: field, type the first few letters of the name of the

site with problems (e.g. yahoo in this case tradingtrainer).
Select the cookies that come up in the list that match the site and click Remove Cookie.
Click Close to close the Cookies window.
Select the Advanced panel at the top of the Options Preferences window.
Click the Network tab.
In the Cache section, click Clear Now.
Click OK to close the Options window
Click Close to close the Preferences window.

How to change your password

Mon, 18 Oct 2010 21:43:03 GMT

To change your password log into the Trading Trainer Web Portal at login.tradingtrainer.com.

From the Home page click the "My Account" link located in the upper right hand corner above the picture of AJ.

Click "My Membership" link located in the left side of the page under the heading "My Account".

Scroll to the middle of the page and click "My Profile" link located under the "Useful Links" section.

This will take you to a form to change your password and other information you may need to update.

Be sure to click "Save Profile" at the bottom of the page when you are done.

Trouble Viewing Online Video

Thu, 07 Oct 2010 18:25:38 GMT

If you are having trouble viewing the recent video from the link sent to you via email, please try these recommendations.

• You may access the video directly by going to

http://www.tradingtrainerblackbox.com/options/index.php

• If you are still having issues you may want to check that you have
Flash Player downloaded on your computer. To find out if you have Flash Player
go to

http://www.adobe.com/software/flash/about/

This will tell you what flash version is installed on your browser as well as what
version is the most recent. The most recent version is 10.1.85.3.

• You may also delete your Flash cache and then press ctrl-F to try to reload.
To reload Flash Player go to

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

Broker Recommendations

Tue, 05 Oct 2010 14:43:15 GMT

Trading Trainer does not make any specific recommendations as to which broker or trading platform you should use. Many of our clients use Think or Swim, TradeStation, Options Xpress, Schwab and E-trade among others. They all work well with the Trading Trainer System and templates.

You will have to investigate further as to what their minimum opening balance and
addditional fees they may charge. It will depend on your trading style, ease of
learning the software, frequency of trades and volume per transaction that will determine the best fit for you.

Opening a Trading Account from outside the United States

Thu, 12 Aug 2010 18:01:15 GMT

The Trading Trainer Community is made up of people from all over the world. There are many brokerages and trading platforms that will allow you to open up a US trading account. Think or Swim is one of them and TradeStation as well. You will have to do some investigating of your own. You should also ask their customer service about tax ramifications also.

How much does it cost to write a covered call

Thu, 12 Aug 2010 17:58:58 GMT

The actual cost of buying a stock and writing a covered call depends on the price of the stock and the option.
You must own at least 100 shares of a stock before you can sell 1 call contract against it. 1 contract applies to 100 shares of stock.

So if the stock is $5, it will cost you $5x100 = $500 to purchase the stock. You can then sell 1 contract for each 100 shares.

Charts of Interest Functions

Fri, 03 Sep 2010 16:14:02 GMT

There are a few functions of the Charts of Interest Videos that you may want to be aware of. When you pull up the Charts of Interest and press the play button you will notice three (3) icons located in the bottom right hand corner of the screen. If you hover your mouse over these icons you will see pop ups that describe each icon. -Volume icon -Table of Contents icon -Fullscreen Mode icon The 3rd icon from the right shows a speaker symbol and if you hover your mouse over it you will see the volume control pop up. If you hover over the next icon you will see "Table of Contents" pop up. If you click "Table of Contents" you will see the different segments of the video and can click on the segment that you wish to view. The last icon to the right will allow you to view the video in fullscreen mode.

Charts Loading Slowly

Wed, 28 Jul 2010 17:47:09 GMT

If you are experiencing chart loading problems especially with the Trading Trainer pre-existng template setups you may want to downgrade your version of Java.

After extensive testing we have found that Java 6 Update 7 works optimally with the charting tool. Any updates higher than 7 may cause your charts to load slowly. The latest Java updates also seem to work fairly well.

To uninstall a previous version of Java, please follow these instructions.

Click Start
Control Panel
Programs
Uninstall a Program
Scroll down until you find the Java version currently installed on your computer.
Highlight the program and click uninstall.
Follow the instructions to uninstall the program.

To install Java 6 update 7 go to java.com.

Click Downloads in the top tool bar of the page.
Click other Java versions located in box to the left.
Click the Archive Java Technology Products Download link located under older versions.
Next to Java Platform Standard Edition (Java SE) JDK/JRE - 6
Click the drop down box to find 6 Update 7
Click go.
Click Download JRE
Follow installation instructions

How To Clear Your Firefox Cache / Temporary Internet Files

Tue, 15 Sep 2009 08:29:54 GMT

Untitled Document

Clear the cache

The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing.

At the top of the Firefox windowOn the menu bar, click on the Tools menu, and select Options....

Select the Advanced panel.

Click on the Network tab.

In the Offline Storage section, click Clear Now.

Click OK to close the Options window

Automatically clear the cache

You can set Firefox to automatically clear the cache when Firefox closes:

At the top of the Firefox windowOn the menu bar, click on the Tools menu, and select Options....

Select the Privacy panel.

In the History section, set Firefox will: to Use custom settings for history.

Select the check box for Clear history when Firefox closes.

Beside Clear history when Firefox closes, click the Settings... button. The Settings for Clearing History window will open.

In the Settings for Clearing History window, click the check mark box next to Cache.

Click OK to close the Settings for Clearing History window.

Click OK to close the Options window

How To Clear Your Cache Or Temporary Internet Files

Sun, 01 Nov 2009 02:06:38 GMT

Please follow these instructions to clear your cache or delete your temporary internet files.

For Firefox users. (Internet Explorer instructions below)

1. Click Tools.

2. In the drop down box that appears, click “Clear Recent History”.

3. Click the arrow next to “Details” to show your options of items to clear.

4. Check the box next to “Cache”.

5. Click the box that says “Clear Now”.

For Internet Explorer Users

1. Click Tools.

2. Click Internet Options

3. Click the General Tab

4. Click Delete in the Browsing History section.

5. Select “Temporary Internet Files”.

6. Click on “Delete”.

Security Warnings on website

Tue, 15 Sep 2009 08:29:54 GMT

Occasionally a pop up window will appear while moving from page to page within the Trading Trainer website. Please be assured that your information is secure.

We use a dedicated web server and we are employing industry standard web site tools to insure that our customer data is secure.

In a case where a payment page is not fully encrypted, the non-encrypted portion of the page is a wrapper or container for the payment dialog portion of the page. The payment dialog and associated personal information will ALWAYS be encrypted and fully protected.

And we have never had a problem with someoneÂ’s personal information being stolen or otherwise compromised.

Problem accessing the Community Forum and Group Collaboration Area

Tue, 15 Sep 2009 08:29:54 GMT

If you have any difficulty accessing the Community Forum or the Group Collaboration area, you may need to clear you cookies.

These are instructions for using the Firefox browser.
See instructions below for Internet Explorer.

1. At the top of the Firefox window on the menu bar, click on Tools then select Options.

2. Select the Privacy panel.

3. Click Show Cookies to open the Cookies window.

4. In the *Search:* field, type the first few letters of the name of the
site with problems (e.g. *yahoo* in this case tradingtrainer).

5. Select the cookies that come up in the list that match the site and click Remove Cookie.

6. Click Close to close the Cookies window.

7. Select the Advanced panel at the top of the Options Preferences window.

8. Click the Network tab.

9. In the Cache section, click Clear Now.

10. Click OK to close the Options window

11. Click Close to close the Preferences window.

Instructions for Internet Explorer:

Click Tools => Internet Options.

The General Tab should now be open.

1. Click Delete in the Browsing History Section

2. Be sure the box labeled Cookies is checked

3. Click Delete then click OK

4. Log out of the website.

How To Get Your Specific Trading Questions Answered

Wed, 28 Jul 2010 17:41:28 GMT

What is the best way to get your trading specific question answered?

First, as a member of the online Trading Trainer Community you have access to the Community Forum. You can find this on the Trading Trainer Web Portal under the Learning Center Tab. Here you will find posts from other members of the community. If you have a trading question, you may post it here and either AJ or other experienced members of the community will answer them. Often times you can find the answer to your question by doing a search on key terms.

Another way to get answers to your questions is by sending a private message to AJ. All you need to do is log into the website. click on the Learning Center Tab and then click "Community Forum". Once the page loads you will see

Board index
User Control Panel (xx new messages) View your posts

Click the link (xx new messages). This will bring you to the private messaging area. Click "New PM" then fill out the form as indicated.

This system is very similar to e-mail. Enter aj in the username field then fill in the subject and body of your message and click submit at the bottom of the page.

The support desk is generally limited to technical and membership questions.

Problems with Charting Software:

Tue, 15 Sep 2009 08:29:54 GMT

If you are experiencing problems opening the Charting Software please follow the instructions below.

There may be a problem with your Java installation. You can try the following steps to fix this:

1. Make sure that the browser is closed and no Java applications are running.

2. Uninstall all of your previous Java versions using the Control Panel and the Add/Remove Program area of your computer.

3. Install the latest version of Java by going to the company website at Java.com. Search for the correct version for your operating system.

Problem accessing the Money Link Webinar Registration Page

Tue, 15 Sep 2009 08:29:54 GMT

If you are having difficulties registering for the upcoming Money Link Webinar please click the link on the Home Page below the Announcements which says "View All Announcements" located at the bottom of the Announcement box.

This will take you to another page that has a link that says "Click here to Register for this week's Money Link Webinar".

Security Warnings

Tue, 15 Sep 2009 08:29:54 GMT

In order to change browser security settings so that the "mixed content" warning messages will not pop-up as you move from one area of the membersite to another area, make the following browser changes:

When using Firefox browser -

1. Go To Tools
2. Click Options
3. Click the Security icon
4. Under the Warning Messages box, click Settings
5. Uncheck the checkbox "I'm about to view an encrypted page that contains some unencrypted information"

When using Internet Explorer -

1. Click on Tools
2. Click on Internet Options
3. Click on the Security Tab
4. Click on the Custom Level button
5. Under the Miscellaneous section look for "Display Mixed Content"
6. Click on Disable for Display Mixed Content instead of Prompt
7. Click on OK twice
8. Close Internet Explorer and reopen

Problem with videos downloading or playing

Fri, 15 Oct 2010 18:11:14 GMT

If you are having problems downloading and viewing the videos on the website please follow these directions. For Internet Explorer:

In your browser -

Go to Tools.
Then Internet Options.
Then click the Privacy Tab.
Then click the Sites Button.
Copy and paste this address into the box.

- https://www.tradingtrainervideo.com

- https://www.tradingtrainer2.com

Click Allow and then OK. For Firefox Click tools => Options => Content Be sure the Load Images Automatically box is checked. Look to the right and click the Exceptions box. Add tradingtrainervideo.com and tradingtrainer2.com in the address box. Click Allow => Close => Ok

To update your cookies please follow these instructions. Internet Explorer:

Go to Tools=> Internet Options=>Privacy Tab=>Advanced Button.
Check Override Automatic Cookie Handling and Allow first and third party cookies.

Firefox: Go to Tools=> Options=>Privacy Tab Be sure the setting is on Remember History You should reboot to be sure the changes take effect.

Can't Log Into Support Desk

Tue, 15 Sep 2009 08:29:54 GMT

Support Desk

To contact support, please click the support link located in the top right corner of the website.

If you receive an error when you try to submit a support ticket please use

support.tradingtrainer.com

This is a Trading Trainer Site that will forward your question or request to the support desk where it will be answered by one of our support staff.

Where do I start with Trading Trainer

Tue, 15 Sep 2009 08:29:54 GMT

Welcome to the Trading Trainer Community.

The first thing you'll want to do is bookmark this web address for our log in page.

==> login.tradingtrainer.com

The Quick Start Teleclass is a good place to start. Log into the member site, click on the Learning Center Tab and then click on the Quick Start Teleclass link. Download the workbook and listen to the audios.

Second, along with your membership, you can now download the ebook...

Log into the member site, click on the bonuses tab, and then click on the ebook download tab.

Then go through the Workshop Replays and the New Site Tutorials located under the Learning Center Tab.

There is much more information on the website but this is a good place for you to start learning the Trading Trainer System.

What are the benefits of my Trading Trainer membership

Tue, 15 Sep 2009 08:29:54 GMT

What are some of the benefits of my Trading Trainer Membership?

Here are some of the advantages of becoming a member of Trading Trainer.

Total Website Access - The monthly memberhsip to Trading Trainer gives you total access to our website where you will find all the self study material you will need to be a successful options trader.

Daily Newsletter - You will receive a daily audio/visual newsletter from A.J. in which he discusses the actions of the market for that day and makes recommendations as to how he believes you should trade for the following day. Note: He does not make any specific stock option recommendations.

Money Link Webinar - Every Monday night you will be invited to join the live Money Link Webinar where you will be given the opportunity to interact "live" with A.J.

Community Forum - You will have access to the Community Forum where you may post questions and search the forum for answers. Most questions that people have have already been answered at some point and may be found in this forum.

Group Forum - We also offer an area where members may post their information to let others know that they are looking to form a trading group. The nightly option picks from these groups are commented on daily. So you get real time feedback.

Archives - The Archive Tab of the website contains years of Money Link Webinar and Newsletter replays. So you may go back to the one's you may have missed to review.

And much, much more...

How to view the DVD

Tue, 05 Jan 2010 18:33:31 GMT

How to view the DVD

The video portion of the DVD is best viewed by inserting the DVD, not into your computer, but rather into a standard DVD player attached to a television set.

The bonus audios and transcripts are best accessed by inserting the DVD into your computer. Immediately close whatever default software attempts to launch, whether it was successful or not. Then, using either "My Computer" or "Windows Explorer" select the DVD-ROM drive, then further select the subdirectory labeled "DVD-ROM". Located within that subdirectory are compressed zip files of the audios and zip files.

Getting Started with Trading Trainer

Wed, 28 Jul 2010 17:39:56 GMT

Getting Started With Trading Trainer

New members often ask what is the best and fastest way to get up to speed quickly with the Trading Trainer System.

As a new member to the Trading Trainer Community the first thing you'll want to do is bookmark this web address for our login page.

==> login.tradingtrainer.com

Here are a few areas that you may want to study .

Log into the web portal at login.tradingtrainer.com and click on the
Learning Center Tab.

Underneath the Learning Center Tab you will see a link to "Workshop Replays".

This is a great place to start. There are 12 "Workshop Replays", each of them
run about 1 1/2 hours. They are replays of webinars AJ did in research
for his book and take you through the Trading Trainer process from A
to Z. This will take you some time but we believe well worth it.

Next, go through the Quick Start Teleclass. Be sure to download the
workbook from the link towards the middle of the page. These are all
audio links and you must follow in the workbook. There may be some
overlap in the material as that also starts you at the beginning with
options. The class is from a few years ago but still contains plenty
of pertinent information regarding the system and the templates that
AJ uses.

You should then go through the "Site Tutorial" which will show you how
to navigate the website and read the reports.

Be sure to listen to the Daily Recommendations and watch the Charts of Interest
videos you receive notifications via e-mail each day. You will pick up something new each time.

If you have questions that you don't feel have been answered in this
material, then please go to the Community Forum (also located under the Learning Center Tab) and first search for the answer by entering key words in the search area. You will probably find many articles that answer your question.

If for some reason you still do not get the answer, then post your question in the Community Forum. You will be sure to get a response there.

Getting up to speed will depend on how much time you have to study
the material and how dedicated you are. It may seem overwhelming at first, but once you understand it it will become second nature.

What is the Accelerated Learning Program?

Tue, 15 Sep 2009 08:29:54 GMT

The Accelerated Learning Program is a program designed to teach you about options trading at an accelerated rate. As part of the free offer (all you have to do is pay a $7.95 shipping and handling fee), you will receive

(1) studio quality DVD about trading options along with an electronic .pdf transcript of that material.

(2) A strategy session to design your own option trading action plan with one of our strategists.

(3) a 1+ hour DVD of A.J. teaching the fundamentals of options from one of our 3-4 day Intensives Seminars.

You will also received your first month free into our Accelerated Learning Program where every month you will receive a new audio CD and transcript of that CD where A.J. talks about ongoing insights, training and education on what's working in options trading today, tomorrow and beyond.

After receiving your first month free, you will be charged $29 per month for each subsequent month.

You may cancel at anytime prior to the next month's billing and shipment. There is no username or password necessary for this program.